QuoteTxt Journal
Response speed, estimating ops, and customer communication. Written for real service businesses.
Research shows responding to a lead within five minutes makes businesses 21x more likely to qualify it. Here's what that means for contractors and service businesses.
2 articles
Feb 25, 2026
Most contractors don't track their estimate close rate. Here's what industry benchmarks suggest and why improving conversion often beats generating more leads.
Feb 2, 2026
Free estimates aren't actually free. When you factor in mileage, labor, and lost time, estimates can cost contractors tens of thousands per year.