Trade-aware question flow
The chat changes based on the service the customer describes, so a plumbing lead and a cleaning lead do not get the same generic script.
Customer-facing scoping
The link that turns a vague text into a quote-ready lead.
QuoteTxt asks trade-aware questions, collects photos and access notes, and turns the conversation into a clean job brief before your team has to call back.
2 min
Typical customer effort
3-4
Targeted photo prompts
1 brief
Structured handoff
Northside ServicesJobScope Chat
Homeowner
My kitchen sink is leaking under the cabinet.
QuoteTxt
Got it. Is it an active drip, and what address should the plumber quote?
Homeowner
412 Birchwood Ct. It started this morning and the shutoff is reachable.
QuoteTxt
Please send a close photo of the leak, a wider cabinet shot, and the shutoff area.
Homeowner
Uploading now. I am home after 1 PM today.
QuoteTxt
Thanks. I'll include the address, active drip, shutoff access, photos, and timing in the brief.
Chat record: the customer flow stays conversational while still collecting quote-critical details.
Product walkthrough
Four pieces of the job record.
The chat, photos, brief, and handoff all point to the same job record so your team can price from facts instead of callbacks.
Photo prompts
Guided photo collection
Wide shot of the full sink cabinet
Close shot of the leak source
Photo showing the shutoff area
The photo prompts are specific, short, and tied to the service so customers know what helps.
Job brief
Ready to price
ServiceKitchen sink leak under cabinet
Address412 Birchwood Ct, Springfield
UrgencyStarted this morning, active drip
AccessHomeowner available after 1 PM
Photos3 attached: leak source, cabinet, shutoff
The brief gives your estimator or dispatcher the facts in the same format every time.
Team handoff
Clear handoff to the team
1
Customer completed chat
Everyone sees the same record and the next action.
2
Photos attached to job
Everyone sees the same record and the next action.
3
Brief ready for estimator
Everyone sees the same record and the next action.
4
Follow-up call scheduled
Everyone sees the same record and the next action.
The chat is only valuable if the office and field can act on it immediately.
How it works
1
Customer clicks your link from Google Business, text, email, or your website.
2
QuoteTxt asks the right questions for the job and requests the right photos.
3
The lead lands as a structured brief your team can quote, schedule, or follow up on.
Targeted photo requests
Ask for the exact shots that help price the job, with just enough explanation so customers know what to send.
Structured recap for the team
Every chat turns into a readable job brief with scope, urgency, photos, access notes, and follow-up context.
Where it fits
This is the front door product for home service teams.
JobScope Chat earns its keep by reducing callbacks, improving estimate quality, and making downstream tools more useful because the lead starts cleaner.
Collect location and access details early
Cut the back-and-forth before the first call
Improve quote confidence before dispatch or site visit
Trade use cases
Plumbers can confirm leak type, shutoff access, and brand details before dispatch.
Cleaning teams can capture home size, condition notes, add-ons, and photo evidence before pricing.
Landscapers can collect scope, recurring vs one-time preference, and access details before visiting the property.
Try it live
Show the chat, then let prospects go deeper.
Lead with the scoping chat, then explain how the brief can feed the workflow your team already runs.