Understand how QuoteTxt pricing works, what counts toward your chat limit, and how to manage your subscription.
Limited chat sessions. Good for testing before committing.
A modest monthly chat session volume for low-frequency operators.
Higher volume for active solo operators and small teams.
High volume for busy operations with consistent lead flow.
Unlimited or very high volume plus QuickBooks and chat export.
For current pricing and exact session limits, see /pricing.
A chat session is consumed each time a new customer starts an AI intake conversation through your intake link. Specifically, a session is counted when a job record is created via the chat widget.
The following do not count toward your chat limit:
Go to Settings → Billing & Usage
Open Settings → Billing & Usage. You'll see:
Monitor approaching limits
If you're approaching your monthly limit, consider upgrading before new leads start bouncing. You can upgrade from Settings → Billing & Usage or /pricing.
Visit the pricing page
Go to /pricing while signed in. Your current plan will be highlighted.
Select a new plan
Click Upgrade or Change plan on the plan you want. You'll be taken to Stripe to confirm the change.
Confirm in Stripe
Review the prorated billing summary and confirm the change. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.
Go to the billing portal
From Settings → Billing & Usage or the pricing page, click Manage billing. This opens the Stripe Customer Portal where you manage your subscription.
Cancel your plan
In the Stripe portal, select Cancel plan. You can choose to cancel immediately or at the end of the current billing period.
If you're redirected to the pricing page when trying to use QuoteTxt, it usually means your subscription is inactive, expired, or in a failed payment state.
Trial ended
If your free trial expired, select a paid plan on the pricing page to restore access.
Payment failed
If your card was declined, update your payment method in Stripe (click Manage billing from the pricing page) to reactivate your subscription.
Subscription cancelled
If your subscription was cancelled, select a new plan on the pricing page.
Receipts for all charges are automatically emailed to your account email address by Stripe. They include the billing amount, plan name, and billing period.
To view all past receipts and invoices, click Manage billing from the pricing page to access the Stripe Customer Portal. From there you can download PDF receipts for each billing period.
Still need help?
Our support team usually responds within a few hours.