Stay on top of every new job, quote approval, and payment with real-time email and SMS alerts.
Email notifications
New job submitted
When a customer completes the intake chat.
Quote approved
When a customer approves your quote.
SMS notifications
New job submitted
When a customer submits a job via the chat.
Quote approved
When a customer approves your quote.
Invoice paid
When a Stripe payment is received.
New message received
When a customer sends a message on an existing job.
Go to Settings → Notifications
Open Settings → Notifications.
Enter a notification email
Your notification email defaults to your account email. You can change it to a different address — for example, a shared team inbox or a dedicated alerts address.
Toggle notification events
Enable or disable email notifications for:
Save
Click Save notifications to apply your changes.
Add your phone number
In Settings → Notifications, enter your mobile phone number in the SMS phone field.
Grant SMS consent
You'll see a checkbox to consent to receiving SMS notifications from QuoteTxt. Check this box to enable SMS. This consent step is required by mobile carrier regulations.
Toggle SMS events
Enable SMS alerts for any combination of:
Save
Click Save notifications. SMS alerts will begin immediately.
U.S. mobile carrier regulations require that you explicitly consent to receiving SMS messages from a service before those messages can be sent. QuoteTxt follows this requirement by showing a consent checkbox when you add your phone number.
Your consent only applies to notification messages about your own account — things like new job alerts and payment confirmations. You can withdraw consent at any time by unchecking the box and saving.
Each team member's notification scope can be configured independently. Notification scope controls whether they receive alerts for all jobs or only jobs assigned to them.
To update a team member's notification scope, go to Settings → Team & Access, find the member, and update their Notification scope setting.
Not getting email notifications?
Not getting SMS notifications?
Still need help?
Our support team usually responds within a few hours.