JobScope Chat
QuoteTxt
Hi, I can help get the right details over to the plumber. What is going on?
Customer
My water heater is leaking in the garage.
QuoteTxt
Understood. Is it actively leaking right now, and what address should the plumber quote?
Customer
Yes, a small leak now. 812 W Briar Ln, Austin TX 78748.
QuoteTxt
Thanks. Please send a full heater photo, a close photo of the leak area, and a photo of any visible brand label.
Customer
Uploaded all three. It is around the bottom valve, and the label says Rheem.
QuoteTxt
Got it. Is the garage easy to access, and do you know roughly how old the heater is?
Customer
Garage is easy. No repairs. It is about 11 years old.
QuoteTxt
Perfect. Last detail: best callback number and preferred visit window?
Customer
Call me at 512-555-0172. Today after 3 pm is best.