Customer conversation
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Have a photo of the switch you’d like checked? Keep the cover in place.
Customer
Here’s the hallway switch.
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What happens when you use it?
Customer
The hallway light stays off. I haven’t noticed sparks, smoke or a burning smell.
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Have you noticed any other lights or outlets affected?
Customer
Only the hallway light, as far as I know.
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When did this start?
Customer
Yesterday. It worked normally before that.
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Which entry should the electrician use, and when would you prefer a visit?
Customer
The front door. Thursday afternoon would be best.